Cancellation & Refund Policy
Effective Date: August 2026
Welcome to TYT Luxe. We understand that travel plans may change unexpectedly. This Cancellation & Refund Policy explains the terms applicable to cancellations, amendments, and refunds for bookings made through TYTLuxe.in.
By confirming a booking with TYT Luxe, you agree to the following terms.
1. Booking Confirmation
A booking is considered confirmed only after:
- Full payment or the applicable advance payment has been received.
- You receive a booking confirmation from TYT Luxe via email or WhatsApp.
- All required documents have been submitted.
2. Cancellation by the Customer
Cancellation requests must be made in writing via email or WhatsApp from the registered contact details used during booking.
The cancellation date shall be considered the date on which TYT Luxe receives the written cancellation request.
Cancellation charges are as follows:
| Cancellation Before Departure | Cancellation Charges |
|---|---|
| More than 30 days | 10% of total booking amount or actual supplier charges (whichever is higher) |
| 21–30 days | 25% of total booking amount |
| 15–20 days | 50% of total booking amount |
| 8–14 days | 75% of total booking amount |
| 0–7 days / No Show | 100% of total booking amount |
Please note that airlines, hotels, cruise operators, visa authorities, and other suppliers may impose additional cancellation charges, which will also be payable by the customer.
3. Flight Ticket Cancellation
- Airline tickets are governed entirely by the respective airline's cancellation policy.
- Any airline cancellation charges, convenience fees, service fees, GST, or non-refundable taxes shall be deducted before processing any eligible refund.
4. Hotel Cancellation
- Hotels have individual cancellation policies.
- Refunds for hotel bookings will depend upon the cancellation terms of the booked property.
- Certain promotional, festive, peak season, early bird, and non-refundable rates cannot be cancelled or refunded.
5. Visa Charges
Visa fees, appointment charges, documentation charges, insurance charges, courier charges, and embassy fees are strictly non-refundable once the application process has started, irrespective of visa approval or rejection.
6. Cruise Bookings
- Cruise bookings are governed by the cancellation policy of the respective cruise operator.
- Additional penalties may apply depending upon the sailing date and cabin category.
7. Group Tours
For fixed departures and group tours:
- Booking deposits are generally non-refundable.
- Name changes may not be permitted.
- Cancellation charges may be higher due to supplier commitments.
Special event departures, festivals, and holiday packages may have separate cancellation terms communicated at the time of booking.
8. Amendment / Rescheduling
Any request for:
- Date changes
- Destination changes
- Hotel changes
- Passenger name corrections
- Itinerary modifications
shall be subject to availability and supplier approval.
Additional charges and fare differences may apply.
9. Refund Processing
Where a refund is applicable:
- Refunds will be processed only after TYT Luxe receives the refund from the respective supplier.
- Refunds are generally processed within 7–15 working days after receiving the supplier refund.
- Refunds will be made through the original mode of payment wherever possible.
Processing time by banks or payment gateways may vary.
10. Non-Refundable Services
The following are generally non-refundable unless specifically stated otherwise:
- Visa fees
- Travel insurance
- Convenience fees
- Processing charges
- Service charges
- GST
- Foreign exchange charges
- Any third-party handling fees
11. Cancellation by TYT Luxe
In rare circumstances, TYT Luxe may cancel a booking due to:
- Natural disasters
- Government restrictions
- Political unrest
- Pandemic-related restrictions
- Force majeure events
- Supplier operational issues
In such cases, TYT Luxe will make reasonable efforts to offer:
- An alternative travel arrangement,
- A travel credit (where applicable), or
- A refund limited to the amount recoverable from suppliers.
TYT Luxe shall not be liable for indirect losses such as loss of salary, business, or consequential expenses.
12. Force Majeure
TYT Luxe shall not be held responsible for cancellations, delays, losses, or additional expenses arising due to circumstances beyond its reasonable control, including but not limited to:
- Natural calamities
- Floods
- Earthquakes
- Landslides
- War
- Civil disturbances
- Government regulations
- Airline operational issues
- Epidemics or pandemics
- Weather conditions
13. No Show
Failure to arrive for any booked service without prior written cancellation shall be treated as a "No Show."
No refund shall be provided in such cases.
14. Refund Exceptions
Refunds shall not be applicable for:
- Unused hotel nights
- Missed flights
- Missed sightseeing
- Voluntary early departure
- Late arrivals
- Unused transfers
- Services not utilized after commencement of the trip
15. Contact Us
For cancellation requests or refund-related queries, please contact:
TYT Luxe
Website: www.tytluxe.in
Email: takeyourtrip7@gmail.com
WhatsApp/Phone: +91 98750 73788
TYT Luxe reserves the right to amend this Cancellation & Refund Policy at any time without prior notice. The latest version published on TYTLuxe.in shall supersede all previous versions.